CannaSmack Shipping Policy
When to Expect Your Order
Our normal shipping time is within three business day after the order has been confirmed. The speed of the order also depends on the distance and availability of items ordered. The delivery time itself can range from 2 to 7 business days, but we ask you to allow a maximum of 14 days for delivery. Most of our orders are shipped by standard USPS or FedEx ground transportation.
Expedited shipping options are available during the checkout process at your request and they do include additional fees.
Shipping Methods and Carriers
We use USPS and FedEx to ship all of our orders. You will receive shipping cost estimate during check out.
Shipping to a P.O. Box
We do not ship to P.O. boxes, a valid street address must be provided.
Shipping to a Non-Continental U.S. Address
Shipping costs for Non-Continental U.S. orders will be different from what is stated in the delivery box dung checkout. Actual cost of shipping will be determined after your order has been packaged and weighed for shipment. We will contact you with the exact shipping quote.
CannaSmack Returns Policy
Un-opened items may be returned within 30 days for a refund; however, due to the nature of our products and the likelihood of product contamination, CannaSmack does not accept returns of opened lip balms; however, if you believe your opened product is defective in some manner, please contact our customer service department through our online form with an appropriate contact phone number. If upon inspection we determine the item to be damaged or defective, we will arrange for a substitute replacement or alternative merchandise.